Privacy

Acrenvo does not currently use analytics, advertising pixels, behavioural profiling or tracking cookies. The selector and calculators process your answers in your browser. Those answers are not added to the deadline-reminder service.

Vercel hosts the site and may process ordinary technical request information, such as an IP address, browser details, requested URL, date and time, for security, delivery and fault diagnosis. The lawful basis for Acrenvo's use of necessary security and service logs is legitimate interests in keeping the site safe and working.

If you ask for reminders, Acrenvo uses your email address only to send a confirmation request and, after you confirm, the factual reminders you chose. You can ask for one reminder before a single MTD quarterly-update deadline, or for one reminder before each quarterly-update and tax-return deadline in Acrenvo's published MTD calendar. The second choice ends by itself after the last deadline in that calendar. Reminder emails do not contain advertising, affiliate promotions, newsletters, product recommendations, or software and pricing updates. Acrenvo does not sell, rent or swap reminder addresses.

The lawful basis for sending the requested reminders is consent. Submitting the first form does not activate reminders: Acrenvo sends a 24-hour confirmation link, and you must use the separate confirmation button. Each choice has its own consent wording. You may change or stop reminders using the links in every email, and one stop link ends every reminder for your address. You can also withdraw consent by emailing hello@acrenvo.com. Withdrawal does not affect processing that was lawful before it.

If you do not provide an email address and confirm it, Acrenvo cannot send reminders. Every other public feature of the site remains available.

Acrenvo records the email address, which reminder choice you made (the service scope), the deadline your next reminder is for and the chosen timing, request, confirmation and stop times, the time a reminder was last accepted for sending, and the versions of the consent wording, privacy notice and email template. If you chose every deadline, the recorded deadline moves on to the next one after each reminder is sent; nothing else is added. The page you signed up from is not recorded. It processes provider delivery events to operate the service, but retains only limited outcomes and technical markers: a last successful-delivery time, a suppression or exit reason and date where needed, and short-lived provider-message and replay-prevention mappings. If delivery fails, Acrenvo releases the reserved send and does not keep a separate record of that failed delivery.

Confirmation and stop-reminders credentials are random or cryptographically keyed values. Secret confirmation tokens are stored only as one-way hashes. To limit automated abuse, Acrenvo temporarily stores a keyed, one-way fingerprint of the requesting IP address for up to 48 hours, rather than adding the raw IP address to the reminder database. The lawful basis for abuse prevention, delivery evidence and a minimal suppression record is legitimate interests in securing the service, demonstrating compliance and ensuring that stopped addresses are not contacted again.

Vercel provides website hosting and server functions, Upstash provides the reminder database, and Resend provides email delivery. They process information for Acrenvo under their service and data protection terms and may use listed subprocessors.

Acrenvo configures its reminder database and server functions for London, United Kingdom. Resend states that it stores customer data in the United States. Provider support, resilience and subprocessors may involve other locations.

A provider or subprocessor may process information outside the UK. Where UK adequacy regulations do not apply, Acrenvo requires an appropriate UK transfer safeguard, such as the UK International Data Transfer Addendum or another lawful mechanism, together with any required risk assessment. You may ask hello@acrenvo.com for information about the relevant safeguard.

• An unconfirmed request expires after 24 hours.
• An active email address is kept until you stop reminders, a complaint or delivery suppression is received, or 24 months pass after the last successfully delivered reminder.
• Provider-message mappings and replay-prevention markers are kept for up to 90 days. Selected delivery or suppression outcomes are retained only under the other periods described here.
• Minimal consent, withdrawal and delivery evidence is kept for 36 months after the address leaves the active service.
• A keyed suppression identifier, reason and date may be kept while the reminder service operates so an address that opted out, complained or bounced is not contacted again. If you unsubscribe, you can start reminders again by completing a new email confirmation. Complaints and provider suppressions require manual review.

Resend's platform may retain email content and related delivery data for up to 30 days under the configured service plan before its own deletion cycle completes.

Accountant introductions and paid directory forms are not active. No reminder address is used for an introduction. If this changes, Acrenvo will complete a separate privacy review and present new, specific information and choices before collecting or sharing any introduction details.

UK data protection law may give you rights to access, correct or erase your personal information; restrict or object to processing; withdraw consent; and receive information you provided in a portable format where that right applies. There is no solely automated decision-making or profiling in the reminder service.

Send a rights request or complaint to hello@acrenvo.com. Acrenvo will respond to a rights request without undue delay and normally within one month, or explain any lawful extension. Acrenvo will acknowledge a data-protection complaint within 30 days, investigate it, provide appropriate updates and explain the outcome without undue delay. Identity information may be requested only where it is reasonably needed to protect your data.

You can also complain to the Information Commissioner's Office. The ICO will usually expect you to raise the concern with Acrenvo first.

The reminder list will remain separate from marketing. If Acrenvo ever proposes promotional email, it will use a separate, optional and specific choice. Acrenvo will not use your reminder consent for promotional email. A material privacy change will be dated here. Where required, Acrenvo will tell you about it or ask for fresh consent.

Acrenvo is the name of this service. The person responsible for how it uses personal information is Beshikwashi Ugbe, registered with the ICO as a data controller under reference ZC227052.

Privacy and information-rights enquiries can be sent to hello@acrenvo.com.

Service and correspondence address: Flat 171504, PO Box 7169, Poole, BH15 9EL.